• The introductory chapter has been refocused to highlight key issues facing today’s organizations: the inevitability of change, the impact of technology, and changes in the meaning of work. The chapter has also been revised to reflect significant changes in how society is responding to globalization, as well as the proliferation of cyber threats. Throughout, the chapter focuses on ethical issues, setting students up to consider organizational and communication ethics throughout the book.
• Chapter 5 has been updated to include new developments in theorizing and practicing organizational culture particularly in the context of multinational organizations where the intersection of organizational, national, and local cultures can be create opportunities for creativity and generate constraints.  As the socialization process is tightly coupled with organizational culture, we have also addressed some of the exciting new directions in organizational socialization scholarship that address new interpersonal, organizational, and international dynamics.
• Chapter 6 includes new material on the impact that technology and social media have on power relations in organizational contexts.
• Chapter 8 has been heavily revised to consider developing topics in the field, such as employee engagement — i.e., fostering employee involvement in and enthusiasm about work. In addition, the chapter’s most significant revisions involve a sharper focus on technology and teams, particularly how technological devices and practices are reframing how we collaborate in teams and across networks.
• Chapter 10 also has been heavily revised and reorganized. The chapter features a much stronger emphasis on the role that technology plays in organizational processes related to basic tracking and monitoring, as well as employee privacy and app culture. Additionally, the chapter now includes a new section on policy as a process that allows organizations to align their efforts strategically.
• Updated research and examples throughout the text include coverage of the global economic crisis, generational considerations in communication and policy, identity, employee engagement, and social media. They highlight organizational communication’s evolving achievements while keeping the material fresh and relevant for students.
• New case studies, Everyday Organizational Communication boxes, and What Would You Do? boxes throughout the text introduce contemporary, real-life situations — from innovative approaches to paying employees to social media catastrophes to quality enhancement programs — offering students ample opportunity to consider and apply concepts and theories they learn from the text.
• Organizational Communication doesn’t just cover technology's impact on organizations – it practices it, too, with our new LaunchPad Solo for Organizational Communication. This dynamic new platform brings together practice quizzes for each chapter, a huge bank of customizable quiz questions, video tools that let you pull in the latest video from YouTube and elsewhere, and a wealth of additional instructor resources.  For more information about LaunchPad Solo, visit launchpadworks.com.